Mapquest API - Directions endpoint suddenly started to fail with error 500

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MxdAdmin
Mapquest API - Directions endpoint suddenly started to fail with error 500

Hi MapQuest Team,

We are currently (and suddenly) facing issues when calling the routematrix endpoint.

Error is:

statuscode: 500 messages:
Error processing request: Encountered an error while trying to batch geocode: Geocode Failed: Unable to parse JSON object into LatLng  

We've tried to call the same endpoint but with the "open data" api and it's working.

Could you please let us know what is happening with the non-open data api?

Best regards,

Lionel


MxdAdmin
Hello,

Hello,

Today the API is back online, so it looks like a transient outage.

Would someone know what has happened yesterday?

Best regards,

Lionel


MQBrianCoakley
The MapQuest API backends are
The MapQuest API backends are being updated. There have been some issues resolved and we're working to resolve others. Sorry for the inconvenience.